Customer Service Archives

How to Onboard New Virtual Employees

Although onboarding a virtual employee is similar to onboarding an in-person employee, there are logistical elements to consider as well as how relationships are built organically within the team. Making a New... Read More

Relationship Building in the Virtual World

Building quality relationships with employees, co-workers  and customers alike is a primary way to develop professional networks. Although the digital interface has increased significantly over the past two decades, face-to-face communication and... Read More