You know you’re awesome. We know you’re awesome too. But how can prospective customers tell?
When it comes to decision-making in their moments of need, 97% of consumers turn to online reviews to help inform their beliefs about local businesses. On average, they’ll need to read 7 reviews before they’ll trust your business, and 49% need at least a 4-star rating to convince them you’re their best choice in that moment.
What does your local review profile for each of your locations tell consumers hungry for social validation?
A strong, positive online review profile provides social proof to consumers and builds search engine trust in your brand. Our expert local review service grows your review profile, improving both the quality and quantity of feedback from your greatest advocates and allies: your existing customers.
Here’s how we put word-of-mouth to work for your business:
- Our SEO experts provide a turnkey solution review strategy and protocol you can implement right away to solicit more meaningful reviews, with greater context.
- After we do outreach to solicit reviews from your existing customers, we implement technology to segment their responses based on whether they had a positive or negative experience with you. Negative comments are sent to your customer service personnel, while positive comments trigger a prompt to review your business and spread the good word.
- Best-in-class tools take the legwork out of review management and ensure you never miss an opportunity to engage.
- Reviews are optimized at scale with schema markup to help you achieve enhanced listings, surfacing more positive content about your company and its locations in search results.
- Multi-level reporting makes your review solicitation and optimization efforts measurable and meaningful, demonstrating ROI and enabling ongoing improvements.
How do you show off your sheer awesomeness? Our expert review management service gets more tongues wagging in your direction and applies SEO best practices to amplify those voices where they matter most: in relevant search results.